FREQUENTLY ASKED QUESTIONS | The Alcove at Birkdale Village
Have questions? We have answers.
Check out our answers to the following FAQs – from submitting your application to learning more about resident life at The Alcove at Birkdale Village.
Want to hear directly from our residents? Visit our testimonials page to see what our community members love about calling The Alcove at Birkdale Village home.
Amenities & Floor Plans
What amenities does The Alcove at Birkdale Village have?
The Alcove at Birkdale Village's community amenities include a 24-hour art fitness center, resort-style swimming pool, gated dog park, serenity gardens, children's play area, and a modern resident clubhouse. The Alcove at Birkdale Village unit amenities feature updated kitchens, gas fireplaces, full-size washer/dryer, and built-in desks.
Does The Alcove at Birkdale Village have a fitness center?
Yes, The Alcove at Birkdale Village has a 24-hour state-of-the-art fitness facility.
Does The Alcove at Birkdale Village have a dog park?
Yes! The Alcove at Birkdale Village has a large leash-free dog park.
What floor plans are available at The Alcove at Birkdale Village?
The Alcove at Birkdale Village has a variety of large floor plans in studio, one-, two-, and three-bedroom configurations. We also have townhome options available.
Does The Alcove at Birkdale Village have EV charging stations?
No, The Alcove at Birkdale Village does not have electric vehicle charging stations.
Does The Alcove at Birkdale Village have parking available?
Yes, The Alcove at Birkdale Village has private garage parking available for residents.
Location
Where is The Alcove at Birkdale Village located?
The Alcove at Birkdale Village is located at 8101 Dunmore Drive, Huntersville, NC near Birkdale Village.
How close is The Alcove at Birkdale Village to Lake Norman?
Lake Norman is only a ten-minute walk from The Alcove at Birkdale Village!
Is The Alcove at Birkdale Village near any airport?
The Alcove at Birkdale Village is about 25 minutes from Charlotte Douglas International Airport.
What major employers is The Alcove at Birkdale Village located near?
The Alcove at Birkdale Village is located near employers like McGuire Nuclear Station – Huntsville, Davidson College, Novant Health, and Joe Gibbs Racing.
Is Birkdale Village a good place to live?
Yes, Birkdale Village in Huntersville, NC, is a fantastic place to live, offering a vibrant community with a mix of residential options, shopping, dining, and entertainment all in one walkable area. Its lively atmosphere, combined with proximity to Lake Norman and easy access to Charlotte, makes it ideal for both families and professionals. With its blend of convenience, charm, and amenities, Birkdale Village provides a unique and enjoyable lifestyle.
Application
Do you run credit and background checks?
Yes, we conduct a third-party screening that looks at credit history, rental history, and criminal background. The screening does not have specific credit score criteria but does flag items such as recent evictions, bankruptcies, felonies, and monies owed to previous landlords.
Are guarantors accepted?
Yes, we accept guarantors. Guarantors must also complete an application for residency, undergo screening, and meet our resident qualification criteria.
Is my security deposit refundable?
Security deposits are refundable contingent upon any damage to the apartment home beyond normal wear and tear. Please check your lease agreement for details about our security deposit requirements.
Are there any specials or discounts?
We do run special offers from time to time. Please check the homepage on our website, our Google posts, or contact our team to find out about any current specials. For detailed information about all fees and costs, please visit our fees page.
Resident Life
Is this a pet-friendly apartment community?
Yes, we are a pet-friendly apartment community. We require all pets to be registered with our community, and certain pet fees may apply. Please visit our pet policy page for more information.
Are aggressive breeds accepted?
While we are a pet-friendly apartment community and love our resident pets, certain aggressive breeds, including mixed breeds, are restricted. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordshire Bull Terrier, or Bull Terrier). We generally welcome any pets you'd find at your local pet store to join you in your home. Any animals that aren't cats or dogs need to stay in a cage or tank. Aquarium tanks over 50 gallons are prohibited, and non-domestic animals are not allowed. Note: Registered service and assistance animals are not subject to the same restrictions under our pet policies.
Can management address emergency maintenance requests?
Yes, you can reach our team anytime to place a routine or emergency service request by calling our 24/7 service hotline. If you call outside of office hours, our on-call service associate will be on hand to address requests that qualify as an emergency.
Can I make a noise complaint about a neighbor?
If you experience excessive noise from a neighbor or outside our community quiet hours, please contact our community team so we can help address your concerns. If you ever feel like a neighbor's safety is at risk, please call 911.
Can I make changes to my apartment?
You can make certain changes, like painting walls and hanging wall art, to reflect your personal style while still complementing the rest of your community and protecting your security deposit. Please check your lease agreement or ask our community team about specific decorating policies.
Can management enter a resident's apartment home?
Our lease agreement gives the community team the right to enter a resident's apartment home at any time. However, we try to make residents aware of any scheduled inspections or any need to enter their home at least 24 hours in advance. In the case of an emergency, like a leak, management has the right to enter without advanced notice to prevent further damage to the apartment home or community.
Rent/Lease Agreement
When is rent due?
Rent is due on the first of each month.
How do I pay rent?
You can visit our Residents' Portal to easily pay your rent & manage your account.
Where can I view the fees?
For full-transparency, we have created a resource you can find this info in these tables. This page contains billing frequency, fee amounts, and optionality.
Are there late fees for late rental payments?
Yes, please check your lease agreement for more information about our late fee policies.
Is there a penalty for breaking a lease?
Yes, our early termination policy is defined in your lease agreement. However, there are some exceptions to this. Please contact our team for more information.
Can I sublet my apartment to someone?
No, we do not permit short-term renting or subletting of any sort in our community. Homestay services such as Airbnb or VRBO are also prohibited.
Do we have a money-back guarantee?
Yes, we have a 30-day money back guarantee, you can read our policy for more details about this offer.
